- Your item is "Built to Order".
- Because we custom make this item for you, it is not returnable.
- Please check all details very closely when placing your order.
- This is for "A Vinyl Insert Only" to update your Retractable Banner Kit. If you did not purchase your banner from our store, we cannot guarantee this will fit your product.
- To purchase a new banner kit, including hardware, please visit: https://www.narteamstore.realtor/RetractableBanner
After you purchase this item, we will email you instructions on how to ship your banner. We will provide you with an order number for your banner's replacement art. Please do not ship your banner to us without hearing from us first.
- If you purchased the banner originally from us:
Viewable Graphic Area: 31.5" wide and the height is adjustable from 60" to 83.25
Graphic Size: 31.5" x 89.75"
- When supplying artwork be sure to include 1/2" bleed (6" at the bottom)
- Right click and choose "Save Link As" to download our template: Click Here
- We will email a proof before production
- Standard insert is made from anti-curl vinyl and has a glossy surface
- Ships from Woodridge, IL or North Las Vegas, NV
- Imprint Method: Full-color dye sublimated vinyl, very durable
Allow the following production time:
- Ship your banner to our factory. (3-5 Days)
- Remove/Update/Replace Artwork using your Hardware (5-7 Days)
- Shipping to your address (3-5 Days)
- Orders placed after 2:00 pm central (3:00 pm eastern), count as having been placed the next business day.
- If applicable, please enter your "NEED BY XX/XX/XXXX" date in the Order Comments at Checkout.
- Add production days plus shipping days to calculate your delivery date.
- See checkout page for various shipping options.
- Only weekdays count, Saturday and Sunday are not part of the production schedule.
- Most standard US Holidays do not count as part of the production schedule.
- The rush charge is per item.
- Production Time does not include "Time-in-Transit".
- For more information on Production + Time-in-Transit" see "When Will I get my Order?".
- You will receive an emailed electronic proof before production.
- The proof will be sent to the email address you use during checkout.
- If you paid for rush service, delays in proof approvals will delay your order.
- Check your proofs very closely, they are used to manufacture your product. A problem with your proof will likely result in a problem with your delivered product.
- If you have ANY questions please contact us before approving your proof.
- If you have not received a proof within 1-2 working days, please check your spam, and then contact us if you do not have your proof.